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TOUCHNOLOGYS: Elevating technology through human touch

We believe people and technology do their best work together. Our innovative solutions are built to work the way you do, enhancing rather than complicating your day-to-day.
That’s why we’ve partnered with T-Mobile for Business to help empower your team in today’s dispersed workplace.

3-year Lenovo Premier Support is included with every Lenovo laptop

Lenovo Premier Support

Premier Support Center

Advanced technical support available 24/7 x 365

Dedicated phone number and no phone tree menu to navigate

Single point of contact for end-to-end case and escalation management

Hardware and OEM software support

Technical Account Managers (TAMS)

Proactive relationship and escalation management

Personalized recommendations for your business

Robust quarterly reporting

VIP Treatment

No waiting in line

Next business day onsite labor

Parts prioritization

Not included:
ERP Software applications
Some software is not supported (ask your representative for a listing of supported software)
Non-warranty spare parts and service

Next business day onsite not guaranteed in all countries;
In this case, Premier customers will receive priority/best available service delivery. Out of stock parts could delay service delivery. Not available in all countries. If Lenovo determines the issue is covered by warranty and cannot be resolved over the phone or through a customer replaceable part, repair will be made on-site where service is available. Otherwise, best available service delivery will be used. Calls received after 4:00pm local time will require an additional business day for service dispatch. Next day service not guaranteed.

Challenges to enabling dispersed work

Security

Cyberattacks commonly target remote workers, leading to data security breaches.

Workforce optimization

IT leaders must equip remote employees with devices that allow them to perform their jobs while ensuring a promised standard of service for clients and customers.

Productivity

Lack of reliable connectivity can slow development work and cause video conferencing and collaboration struggles.

NOLOLEDGER Images Audio Media

TOUCHNOLOGYS: Elevating technology through human touch

3-year Lenovo Premier Support is included with every Lenovo laptop

Lenovo Premier Support

Challenges to enabling dispersed work

Security

Workforce optimization

Productivity

of high-growth companies have already enabled productivity-anywhere workforce models

Elevate Your 5G, IoT, or PCB Solutions with Cutting-Edge Technology? Let’s Connect!

Service

Company

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